Help & Support
Everything you need to get the most out of Cartly.
How to use Cartly
1. Create or join a household
After signing up, create a household and share the invite code with your family or roommates, or enter a code someone else shared with you to join theirs.
2. Add items to a list
Open a household and add items. Give each item a name, quantity, and category so it stays organized.
3. Assign items to people
Tap an item to assign it to a specific household member, so everyone knows who's picking up what.
4. Check items off as you shop
Tap the checkbox next to an item once it's in your cart. Everyone in the household sees updates in real time.
5. Stay in sync with notifications
Turn on notifications in household settings to get notified when someone adds items or finishes the list.
Frequently asked questions
How do I invite someone to my household?
Go to Household → select your household → copy the invite code shown under "Invite Code." Share that code with the person you want to invite. They can enter it when joining a household from their own account.
How do I leave a household?
Go to Household, select the household you want to leave, and tap "Leave household." If you're the only admin, consider assigning another member as admin first.
Can I be part of more than one household?
Yes. You can create or join multiple households and switch between them from the Household tab.
How do I control which notifications I get?
Go to your profile → Notifications, and toggle each notification type on or off individually — item added, item checked off, list completed, and more.
How do I delete my account?
Email us using the contact info below and we'll take care of it for you.